Terms and conditions

The agreement

By registering an account, enrolling on a plan or using this website, you agree to these terms. If you are enrolling on behalf of someone else, you confirm you are authorised to bind them.

These terms, together with the privacy policy and the refund policy, are the whole agreement between us. Nothing said in a sales conversation, a WhatsApp message or a marketing page overrides them.

Who can enrol

You must be at least 18 years old and legally able to enter a contract. You must give accurate information at registration and keep it current — your discipline and career stage determine the track you are placed on, so an inaccurate answer produces a programme built for someone else.

We may decline or withdraw an enrolment where information given is materially false.

What we provide

The programme is delivered through the five stages published on this site: Screen, Gap Map, Develop, Validate and Place. What is included at each stage depends on the plan you enrolled on, as set out on the plans page at the time of your enrolment.

We may improve or reorganise module content, and we may substitute a subject matter expert, provided the substance and outcome of the stage are preserved. We will not silently remove something your plan promised.

What we do not promise

We do not guarantee employment, a specific salary, a specific employer, or an interview with any particular company. The Place stage provides portal access, salary benchmarking, CV and LinkedIn preparation and one-to-one coaching — it is preparation and access, not a placement guarantee.

Any figure describing typical outcomes is published with the methodology behind it. We do not quote outcome data we cannot evidence, and you should treat any such claim from anyone in this sector with the same scepticism.

Fees, payment and taxes

Fees are those shown at the point of enrolment. Prices displayed on the site may change, but a change never applies to an enrolment already paid for.

Payment is taken through our payment provider. We never see or store your card details. Enrolment is created only once the provider confirms payment — a success screen alone is not confirmation.

Fees are stated inclusive or exclusive of applicable taxes as indicated at checkout. Bank charges, currency conversion costs and any taxes levied in your own country are yours.

Your responsibilities

Your account is yours alone. Do not share credentials, and tell us promptly if you believe someone else has access.

• Keep your login details confidential and do not let anyone else use your account.
• Give accurate information at registration and keep it up to date.
• Do your own assessments. Submitting someone else's work invalidates the baseline score the whole programme is built on.
• Treat SMEs, coaches, staff and other candidates with basic professional respect.
• Do not attempt to disrupt, probe or reverse-engineer the platform.

Course materials and intellectual property

Module content, recorded lectures, assessments, the baseline assessment methodology and everything else we produce remains our property or our licensors'. Enrolment gives you a personal, non-transferable licence to use it for your own learning for as long as your enrolment lasts.

You may not record, copy, redistribute, resell or publish our materials, or use them to build a competing programme. Sharing your account or circulating course materials is the one breach we treat as immediately serious, because it is theft from the SMEs whose work it is.

Work you submit stays yours. You grant us only the licence needed to assess it, coach you on it, and — with your explicit approval, case by case — show it to a prospective employer.

Third-party services

Parts of the platform rely on third parties — video hosting, live sessions, payments and email among them. Their availability is not entirely within our control, and their own terms apply to your use of them.

Where a third-party failure prevents us delivering something material, the refund policy applies.

Suspension and termination

We may suspend or end an enrolment for a serious or repeated breach of these terms — in particular account sharing, redistribution of materials, assessment fraud or abusive conduct.

Except where the breach makes it inappropriate, we will tell you what the problem is and give you a chance to put it right first. Where we end an enrolment for a reason that is not your fault, the refund policy applies.

You may close your account at any time. Closing it does not by itself create a refund entitlement — that is governed by the refund policy.

Liability

We are liable to you for the foreseeable losses our breach causes. We are not liable for indirect or consequential loss, and specifically not for loss of employment, loss of an expected salary, or a career outcome that did not materialise.

Where liability can lawfully be capped, our total liability is limited to the fees you paid for the enrolment the claim relates to. Nothing here limits liability for fraud, or for anything that cannot be limited under Indian law.

Events outside our control

Neither of us is in breach for a delay or failure caused by something genuinely outside our reasonable control. Where such an event materially delays the programme, we will reschedule rather than simply cancel, and where we cannot deliver at all the refund policy applies.

Changes to these terms

We may update these terms. The current version is always the one on this page, with its date at the top. Where a change materially affects an existing enrolment, we will tell you directly and the previous terms continue to govern that enrolment unless you agree otherwise.

If part of this is unenforceable

If any provision is found unenforceable, the rest stands. The unenforceable provision is treated as replaced by the closest enforceable equivalent rather than invalidating the agreement.

Resolving a dispute

Talk to us first. Most disputes are a misunderstanding about what a plan included, and we would rather fix that directly than formally. Email support@transformmi.net and we will engage in good faith.

These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction over any dispute arising from them.